Privacy Policy

This Privacy Policy outlines how teegalaxy.com (referred to as the “Site” or “we”) gathers, utilizes, and shares your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information
During your visit to the Site, we gather specific details about your device, your interaction with the Site, and information necessary for processing your purchases. Additional information may be collected if you contact us for customer support. In this policy, “Personal Information” refers to any data that can uniquely identify an individual, as detailed below.

Device Information

Collected Personal Information includes: web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and interaction with the Site.
Collection Purpose: To accurately load the Site for you and perform analytics for Site optimization.
Collection Source: Automatically gathered when accessing our Site via cookies, log files, web beacons, tags, or pixels.
Business Purpose Disclosure: Shared with our processor LaunchCart.
Order Information

Collected Personal Information includes: name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
Collection Purpose: To fulfill our contract by providing products or services, processing payment, arranging shipping, issuing invoices/order confirmations, communication, order screening for risk or fraud, and sharing product or service information or advertising as per your preferences.
Collection Source: Directly from you.
Business Purpose Disclosure: Shared with our processor LaunchCart.
Customer Support Information

Collected Personal Information: as listed above.
Collection Purpose: To provide customer support.
Collection Source: Directly from you.
Business Purpose Disclosure: N/A

Minors
The Site is not designed for individuals under 18. We do not knowingly collect Personal Information from children. If you're a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information
We share your Personal Information with service providers to deliver our services and fulfill contracts with you. For example:

We use LaunchCart to power our online store. Learn how LaunchCart uses your Personal Information here: [LaunchCart's privacy policy link].
Your Personal Information may be shared to comply with laws and regulations, respond to lawful requests for information we receive, or protect our rights.
Behavioural Advertising
We use your Personal Information for targeted advertisements or marketing communications we believe may interest you. For example:

We employ Google Analytics to understand how our customers use the Site. Read about Google's use of your Personal Information here: https://policies.google.com/privacy?hl=en. Opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Information about your Site usage, purchases, and interactions with our ads on other websites is shared with our advertising partners. This information is collected and shared directly with our partners, sometimes via cookies or similar technologies (subject to your consent, based on your location).
Learn about targeted advertising at the Network Advertising Initiative’s page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt out of targeted advertising:

FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://www.google.com/settings/ads/anonymous
Opt out of some services at the Digital Advertising Alliance’s portal: http://optout.aboutads.info/.

Using Personal Information
We use your Personal Information to offer products, process payments, fulfill orders, and update you on new products, services, and offers.

Lawful Basis
Under the General Data Protection Regulation (“GDPR”), if you are in the European Economic Area (“EEA”), we process your personal information based on:

Your consent;
Contract performance between you and the Site;
Compliance with legal obligations;
Protection of your vital interests;
Public interest tasks;
Our legitimate interests, not overriding your rights and freedoms.
Retention
We retain your Personal Information in our records until you request its deletion. For erasure rights, see the ‘Your rights’ section below.

Automatic Decision-Making
EEA residents have the right to object to processing based solely on automated decision-making, including profiling, when it significantly affects you.

We engage in fully automated decision-making with significant effects using customer data.

Our processor LaunchCart uses limited automated decision-making for fraud prevention without significant effect on you.

Services with automated decision-making elements include:

Temporary IP address denylists after repeated failed transactions.
Temporary credit card denylists linked to denylisted IP addresses.
Your Rights
GDPR Rights
EEA residents can access, port, correct, update, or erase their Personal Information. Contact us to exercise these rights.

Your Personal Information is processed in Ireland and transferred outside Europe for storage and further processing, including to Canada and the United States. For GDPR data transfer compliance, see LaunchCart's GDPR Whitepaper: [LaunchCart's GDPR Whitepaper link].

CCPA Rights
California residents can access, port, correct, update, or erase their Personal Information. Contact us to exercise these rights or designate an authorized agent.

To request personal information deletion, visit [link to CCPA opt-out page].

Cookies
Cookies are small data files downloaded to your device when visiting our Site. They improve browsing by remembering actions and preferences. This means less re-entering of information and smoother site navigation. Cookies also help us understand website usage patterns.

We use cookies to optimize your Site experience and provide services.

Cookies Necessary for Store Functioning
Examples include cookies for admin access, navigation, shopping cart, checkout, and customer login.

Reporting and Analytics Cookies
Examples include cookies for tracking preferences, landing pages, and Shopify analytics.

Cookie duration varies between “persistent” and “session” types. Persistent cookies expire between 30 minutes to two years from download, while session cookies last until browsing ends.

Manage cookies through browser settings or sites like www.allaboutcookies.org. Note that blocking cookies may limit your user experience and website functionality.

Most browsers accept cookies by default, but you can modify this in browser settings.

Blocking cookies does not fully prevent information sharing with third parties like our advertising partners. To opt out of certain third-party information uses, follow instructions in the “Behavioural Advertising” section above.

Do Not Track
We do not change our data collection and usage practices in response to “Do Not Track” signals from browsers.

Changes
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact
For privacy practice queries, questions, or complaints, please contact us through this form.

OVERVIEW

This website is operated by TeeGalaxy. Throughout the site, the terms “we”, “us” and “our” refer to TeeGalaxy. TeeGalaxy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on LaunchCart Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
When you, at TeeGalaxy's request, submit specific items (like contest entries) or send unsolicited creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, postal mail, or other methods (collectively, 'comments'), you grant TeeGalaxy the unrestricted right to edit, copy, publish, distribute, translate, and use these comments in any medium. TeeGalaxy has no obligation to (1) keep any comments confidential; (2) pay for comments; or (3) respond to comments.
TeeGalaxy may, but is not obligated to, monitor, edit, or remove content deemed unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
Your comments must not infringe on any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. They must not contain unlawful, abusive, or obscene material, viruses, or malware that could impact LaunchCart or any related website. You must use a real email address and not mislead us or others about the origin of your comments. You are solely responsible for your comments' accuracy. TeeGalaxy assumes no responsibility or liability for any comments posted by you or a third-party.
SECTION 10 - PERSONAL INFORMATION
Your personal information submission through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Information on our site or in LaunchCart may sometimes have errors or inaccuracies related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and change or update information or cancel orders if any LaunchCart or related website information is inaccurate, at any time without prior notice.
We are not obligated to update information in LaunchCart or on related websites, including pricing information, except as required by law. No update or refresh date in LaunchCart or on any related website indicates that all information has been modified or updated.
SECTION 12 - PROHIBITED USES
You are prohibited from using our site or its content for unlawful purposes; to solicit unlawful acts; to violate any laws, regulations, or local ordinances; to infringe upon our or others' intellectual property rights; to harass, abuse, insult, harm, defame, intimidate, or discriminate; to submit false or misleading information; to upload viruses or other malicious code; to collect or track others' personal information; to spam, phish, pharm, pretext, spider, crawl, or scrape; for obscene or immoral purposes; or to interfere with or circumvent the security features of LaunchCart or any related website.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free service. We do not warrant that the results from using the service will be reliable.
You may experience service interruptions or cancellations at any time, without notice.
Your use of LaunchCart is at your sole risk. The service is provided 'as is' and 'as available', without any warranties, either express or implied.
TeeGalaxy is not liable for any damages arising from your use of LaunchCart or any products or content posted, transmitted, or made available via the service, even if advised of the possibility of such damages. Our liability is limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify TeeGalaxy and its affiliates from any claims, including attorneys’ fees, made by a third-party due to your breach of these Terms or your violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms is unlawful, void, or unenforceable, that provision is severable and does not affect the validity and enforceability of remaining provisions.
SECTION 16 - TERMINATION
Obligations and liabilities prior to termination survive after this agreement ends.
These Terms are effective unless terminated by you or us. You can terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.
We may terminate this agreement at any time without notice for non-compliance, and you will remain liable for all amounts due up to the termination date.
SECTION 17 - ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms and any policies posted by us on our site or in respect to LaunchCart constitute the entire agreement between you and us, superseding any prior agreements.
SECTION 18 - GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the current Terms of Service at any time on this page.
We may update or change parts of these Terms of Service and will post updates to our website. It is your responsibility to check our website periodically for changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@teegalaxy.com.

All sales are final, even if you make a drunk purchase. We do not accept returns or exchanges on any orders except those that arrived faulty. Everything is made to order so we cannot house inventory.

Shipping & Delivery FAQ for TeeGalaxy

1. Estimated Delivery Time for Domestic (USA) Orders

Standard Delivery: Expect your order to arrive within 8-15 business days under normal circumstances.
During Peak Seasons or Unforeseen Delays: Due to high demand during holiday seasons, pandemics, or severe weather, deliveries within the USA may extend to 30 business days. Weekends and holidays are not included in business days. A tracking link will be provided in your confirmation email for easy order status checks.
2. International Order Delivery Time

Standard International Delivery: International deliveries generally take 4-6 weeks.
Extended Delivery Times: In peak holiday periods, pandemics, or adverse weather conditions, international deliveries may take up to 10 weeks. Please be patient as international shipping involves multiple carriers and customs processes.
3. Order Processing and Shipping Time

Standard Processing: Orders are typically dispatched within 3-7 business days.
During Peak Times or Delays: In peak seasons, during pandemics, or under severe weather conditions, processing times may extend up to 20 days before shipment.
4. Non-receipt of Package

Tracking Your Package: Always refer to the tracking information provided.
Not Received but Marked as Delivered: If the status shows "Delivered" but you haven't received it, please follow up with the carrier. TeeGalaxy is not liable for lost or stolen packages after delivery.
International Tracking Limitations: International orders may not have up-to-date tracking. According to FedEx, international shipments may experience a 2-5 day visibility gap as packages are transferred to local postal services. Not all countries perform consistent package scans, and FedEx's responsibility ends once the package is handed over to the local postal authority.
5. Refused or Returned Orders

Processing of Returned Orders: Orders marked 'Refused' or 'Returned to Sender' are treated as returns and will not be re-shipped. This includes orders undelivered due to incorrect address information provided during ordering.
Refunds for Returned Orders: These orders are eligible for a refund of the cost of goods, but shipping costs are non-refundable.
Note: Delivery times are estimates and may vary based on carrier performance and external factors. TeeGalaxy is committed to ensuring a smooth delivery process and appreciates your understanding.

For any further queries or assistance, please contact our customer support at hello@teegalaxy.com.